Zanzibar Serena Hotel

Overview

About Zanzibar Serena Hotel

The Zanzibar Serena Hotel, opened in 1997, is a masterpiece of historical restoration and cultural preservation. Nestled along Zanzibar’s seafront in the heart of Stone Town, this luxury hotel occupies two meticulously restored 18th and 19th-century buildings: the “Chinese Doctor’s Residence” and the Old Extelcoms building. The restoration process maintained the architectural integrity of these historic landmarks, blending Arabic, Swahili, and colonial influences to reflect the grandeur of Zanzibar’s Sultanic era.

Designated as a UNESCO World Heritage Site, Stone Town owes part of its recognition to the preservation of architectural gems like the Serena Hotel. The hotel’s 51 rooms and suites exude coastal elegance with high ceilings, crisp white walls, and accents of royal blue, creating a tranquil ambiance. Each room features wood-framed louvered doors that open onto private balconies, offering uninterrupted views of the Indian Ocean.

Dining at the Zanzibar Serena Hotel is a culinary delight. The rooftop Terrace Seafood Restaurant serves freshly caught seafood alongside breathtaking bay views, while Baharia Restaurant hosts weekly Swahili banquets by the pool. The Masahani Bar provides signature cocktails and live performances by Taarab bands, immersing guests in Zanzibar’s vibrant culture.

Located amidst Stone Town’s historic sites, such as sultan palaces, Portuguese forts, and bustling bazaars, the hotel combines luxury with cultural immersion. The Zanzibar Serena Hotel offers an enchanting escape where history, culture, and modern luxury converge, making it a perfect choice for travelers seeking a unique and memorable experience in Zanzibar.

Accessibility

Terms & Conditions

Prepayment

Peak Season (22nd Dec to 28th Feb & 1st Aug to 30th Sep)

  1. A 25% mandatory deposit based on total value of the respective bookings will be payable immediately upon booking confirmation.
  2. An additional 35% mandatory deposit at least 90days before arrival.
  3. An additional 20% mandatory deposit 60days before arrival.
  4. Balance of payment to be paid strictly 35 days before arrival.

High Season (March, June, October & 1st Nov to 21st Dec)

  1. A 50% mandatory deposit based on total value of the respective bookings will be payable 35 days prior to date of arrival.
  2. Balance of payment to be paid strictly 25 days before arrival.

Low Season (1st Apr to 31st May)

  1. A 30% mandatory deposit based on total value of the respective bookings will be payable 26 days prior to date of arrival.
  2. Balance to be paid 15 days before arrival.

Child Policy

  1. Children under 3 years sharing a room with an adult will be accommodated complimentary (maximum two).
  2. Whilst sharing a room with two adults, children ages 3 to 12 years are charged 50% of the per person, adult twin rate and young adults 13 to 17 years are charged 75% of the per person, adult twin rate.
  3. However, children in own room are charged 75% of the per person adult twin rate. Minimum 2 children in a room. (Same policy will apply on extra meals & festive supplements)

Cancelation

Peak Season (22nd Dec to 28th Feb & 1st Aug to 30th Sep)

  1. All cancelations made 35-27 days prior to the arrival date will attract a cancelation fee of 50%.
  2. All cancelations made 26-5 days prior to the arrival date will attract a cancelation fee of 100%.

High Season (March, June, October & 1st Nov to 21st Dec)

  1. All cancelations made 20-13 days prior to the arrival date will attract a cancelation fee of 50%.
  2. All cancelations made 12-5 days prior to the arrival date will attract a cancelation fee of 100%.

Low Season (1st Apr to 31st May)

  1. All cancelations made 12-9 days prior to the arrival date will attract a cancelation fee of 50%.
  2. All cancelations made 8-5 days prior to the arrival date will attract a cancelation fee of 100%.

Facilities and Amenities

  • 24-hour electricity
  • Laundry service
  • Valet Service
  • In-room bar fridges
  • Wi-Fi
  • In-room telephone
  • Room service
  • Concierge
  • Forex Bureau
  • Satellite TV
  • Hair Dryer
  • In-room Safe
  • Air Conditioning
  • Doctor-on-call service
  • Gift shop
  • Babysitting Services
  • Swimming Pool
  • Tea/Coffee station
  • Balcony
  • In-room modem hook-up
  • V/3 pin (square) sockets and shaver sockets
  • All-day complimentary tea and coffee
  • Complimentary mineral water

Activities

  • Swimming
  • Hena body painting
  • Water sports at the exclusive Mangapwani Beach Club
  • Health and beauty treatments
  • Spice Farm Tour
  • Prison Island Tour
  • Dolphin Tour
  • Jozani Forest National Reserve Tour
  • Sandbank picnic
  • Tour Stone Town

Stay at Zanzibar Serena Hotel

Breathe Beauty in every step.

Representation

Nairobi, Kenya

Send us an email

sales@aisanguyansafaris.co.ke

Talk to us

+254 786 533 339 or +254 775 775 388